Subject to availability & location
Emergency call-out depends on current availability and where the
vehicle is. We’ll be straight with you about what we can do and when.
Emergency call-out
Priority help when a vehicle goes down
Breakdowns don’t keep office hours. Stone Auto offers emergency call-out
with priority for fleet and commercial customers, assessed on availability
and location.
Need help now?
The fastest way to reach Stone Auto for an emergency is by phone or WhatsApp. Tell us the vehicle, the fault, and where you are.
Priority for fleet & commercial
Fleet and commercial customers receive prioritised emergency support,
especially those on a fleet care retainer.
East Anglia is our primary area
Ipswich and the wider East Anglia region, Norfolk, Suffolk and Essex,
is where Stone Auto operates day to day.
UK-wide by arrangement
For specialist Ford and fleet work, UK-wide emergency response may be
available by prior arrangement.
Get started
In an emergency, call first
For urgent breakdowns, calling or messaging gets you the quickest response. Use the quote form for non-urgent work.