Terms
Last updated: June 2026
These terms apply to your use of this website and to the services provided by Stone’s Auto Repairs Ltd (“Stone Auto”, “we”, “us”). By using this site or booking our services, you agree to these terms.
1. About us
Stone Auto is a mobile mechanic and Ford specialist based in Ipswich, serving East Anglia. You can reach us by phone on 888-888-8888 or by email at [email protected]. Company number [Company No. to confirm], registered address [Registered address to confirm].
2. Using this website
This website is provided for general information about our services. We try to keep it accurate and up to date, but it is provided “as is” and we make no guarantees that the content is complete or error-free. Nothing on this site is a binding offer or a guaranteed price.
3. Quotes and prices
Any quote or estimate we give is based on the information you provide and, where relevant, an inspection of the vehicle. Quotes are not binding until confirmed and the work is agreed. If a job needs additional parts or labour once work has started, we will explain this and seek your approval before continuing, so far as is reasonably practical.
4. Bookings, call-outs and availability
Bookings and emergency call-outs are subject to availability and your location, and are assessed on a case-by-case basis. We will tell you honestly what we can do and when. You are responsible for giving us safe, legal and suitable access to the vehicle and a safe place to work.
5. Our work
We will carry out our services with reasonable care and skill, in line with your rights under the Consumer Rights Act 2015. Where we supply parts, they are subject to any manufacturer or supplier warranty that applies. Some faults can only be fully assessed once work has begun, and older or poorly maintained vehicles may reveal further issues during repair.
6. Your responsibilities
- Give us accurate information about the vehicle and the fault;
- Tell us about any known issues, recent work or modifications;
- Make sure the vehicle is accessible and that you have the right to authorise the work;
- Pay for agreed work as arranged.
7. Liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under UK law. Subject to that, we are not liable for losses that were not reasonably foreseeable, or for losses arising from information on this website being relied on without contacting us. Your statutory rights as a consumer are not affected.
8. Intellectual property
The content, branding and images on this website belong to Stone’s Auto Repairs Ltd or are used with permission, and may not be copied or reused without our consent.
9. External links
Where this site links to other websites, we are not responsible for their content or their privacy practices.
10. Governing law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the courts of England and Wales.
11. Changes and contact
We may update these terms from time to time; the “last updated” date shows when they last changed. If you have any questions, contact us at [email protected].